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Houser Shoes: Products & Services is a leading seller of shoes online.Their history rooted back in 1970s when the very first Houser Shoes store was opened. That shows that they are here to stay.

Though this online retailer is better known in retailing high quality name brand shoes at an affordable price, they also have clothings and bags on their inventory.  Their line of footwears include men, women and kid's boots, slippers, sandals, athletic shoes, work shoes and a lot more.

If you're looking for one or more pairs of affordable and attractive name brand men's and women's shoes, boots and more, come to Houser Shoes. They currently only ship to US addresses but who knows, maybe in the near future they start invading foreign markets too.

 Free shipping on orders of $50 or more and No Sales Tax in 45 states.

Houser Shoes: Company Background

The very first Houser Shoes store was opened in 1976 by its founder Gary Houser. It was then located in Gastonia, NC.  In 2000, Gary and his daughter, Beth, opened GB Shoe Warehouse - one of the Southeast's largest shoe stores. This 35,000 square foot concept store offers brand name shoes at prices up to 75 percent off regular department store prices. GB has a huge selection of Women’s Shoes, Men’s Shoes, and Children’s Shoes, all under one roof. 

In 2004, the development of an online store came into reality and that's when The website had since grown into a major destination for affordable name brand shoes.  Despite the lack of face to face interaction when buying shoes online, Gary Houser has always kept the same philosophy in mind – that customers are the most important people in any business. has a location at 5418 Asheville Highway, Hendersonville, NC 28791.

development of an online store

Houser Shoes: Customer Feedback & Reviews

Houser Shoes' passion is always to make their customer happy. Proof of that is their exemplary record with BBB. 

Aside from their BBB rating, customer reviews online are a testimony of how well this company values their clients. Customer commend them or their quality products and reasonable prices. Their retail stores as well as their online store are both praised for the shopping experience they give to their clients.

pinions give them a rating of 5 out of 5 stars based on unbiased reviews by real people. Below are some of the reviews pertaining to their service.

"I ordered dress shoes on and received them very quickly. They were exactly as described and I could not be happier about the total experience including ease of ordering online, shipping, and accuracy. One of the great things about is their live chat. The person I was talking to knew everything about the shoes and sizing and answered all my questions quickly and accurately. This one of the best online experiences I have ever had. Buy at with confidence--especially if you are looking for quality name brands in women's, men's and children shoes at the best online prices. This is a great store that cares about their customers! One of the other things that makes this store stand out from others is that they have such a large selection to chose from. On top of this they provide fantastic online information about their products which includes a blog and newsletter. The newsletter tells you about great deals that are available online and also information about products like how to clean shoes, or how to buy shoes for children. This is the perfect site for people that need information quickly to buy footwear, handbags, and other items. should be the first and last stop for the busy shopper!" - by jackmoe,  May 01 '08

"My shopping experience with was great. I was able to find Aetrex athletic shoes for a great price that I wear every day. I had never bought Aetrex shoes before, but the testimonials of these enticed me. I love them and wear them almost every day. I received them quickly and packaged very well. I will definately shop Houser again next time I am in the market for shoes" -  tomluth

Houser Shoes: Business Credibility & Trustworthiness

Houser Shoes values customer satisfaction the most. This is probably the reason why they maintain their AAA exemplary status as a member of the Better Business Bureau since 1979. As a BBB accredited merchant, Houser Shoes vouch to serve their customers to the fullest and always exert the best effort to resolve any complaint filed against them.

So far, this is the only business I have come across which is a member of BBB since 1970's.

The Better Business Bureau (BBB), founded in 1912, is a non-profit corporation consisting of a number of separately governed and incorporated local BBB organizations in the United States and Canada, affiliated with the Council of Better Business Bureaus (CBBB). The Better Business Bureau gathers and archives information it receives about businesses, both locally and nationally. It uses the information it gathers from consumers and other businesses to vet businesses to become members. The BBB collects information on business reliability, alerts the public to frauds against consumers and businesses, provides information on ethical business practices, and acts as mutually trusted intermediaries between consumers and businesses to resolve disputes

Houser Shoes: Website Popularity & Google Ranking

Here is the website analysis of as of  Sun, 22 Jul 2012 for Houser Shoes is 12 years old. It is ranked #218,127 in the world, a low rank means that this website gets lots of visitors. This site is worth $205,343 USD and advertising revenue is $42 USD per day. The average page load time is 2.12 seconds, it is very fast. This site has a very good Pagernk (4/10), it has 1,113 visitors and 11,130 pageviews per day. Currently, this site needs more than 2.21 GB bandwidth per day, this month will needs more than 68.60 GB bandwidth. This site is Listed in DMOZ, Yahoo Directory. Its SEO score is 66%. Its IP address is, and its server is hosted in San Antonio, United States. 

StatsCrop rated them high at 3.5/5.0 stars.

Alexa Traffic Analysis

There are 187,962 sites with a better three-month global Alexa traffic rank than The site is located in the US, and the site has a relatively good traffic rank in the city of Greenville-Spartenburg (#1,239).'s visitors view an average of 16.4 unique pages per day. Compared with all internet users, the site's users tend to have incomes between $30,000 and $60,000, and they are disproportionately highly educated women between the ages of 25 and 45 who have more children.

Houser Shoes: Social Media Presence

Stay connected with Houser Shoes by following them on your favorite social network and stay up to date with exclusive specials. Most companies promote their products with the help of popular social media sites like Facebook and Twitter, one of the companies that benefits from it is Houser Shoes. They post updates and announce special events on their social network pages to effectively attract other potential customers.

Be their fan on the Facebook fan page at just like the other 427 others who liked them already.

Follow them on Twitter @HouserShoes and be among the first to know their tweets. They currently have 4,000 plus followers on Twitter.

Houser Shoes: Website Security & Safety

Houser Shoes maintains physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using this website. Their website features Secure Socket Layer (SSL) technology. SSL encrypts your credit card number, name and address so only is able to decode your information. 

An added feature on their security measures is the McAfee SECURE  Trustmark. McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams. McAfee performs thorough daily scan on the website to make sure that if is free from any online threats.

Safe browsing diagnostic shows the following results for Houser Shoes. Click this link to view the entire result of the google diagnostic done for this website.

  • This site is not currently listed as suspicious.
  • Of the 1 page we tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2012-04-22, and suspicious content was never found on this site within the past 90 days.
  • This site was hosted on 1 network(s) including AS19994 (RACKSPACE).
  • Over the past 90 days, did not appear to function as an intermediary for the infection of any sites.
  • This site has not hosted malicious software over the past 90 days.
Houser Shoes: Pricing & Packages

The Houser Shoes journey started back way older than me. They had been in the business for more than three decades. One of the reasons why they manage to stay this long is the prices of their products. Frankly speaking, I will not say that they have the lowest price tag when it comes to shoes as I've seen other retailers that offer the same product at a lower price, it is just that they had been a trustworthy retailer at that. 

They try to make their prices as low as possible without sacrificing their profitability and service quality. One of the many ways they implement to keep their prices at a competitive range is by not including the shipping and handling fees in refund. This is definitely understandable as their shipping amount was not part of their revenue nor they've earned a profit out of it.

Below are sample price quotations for their shoes. 

  • Asics GEL-LYTE33 Grey Athletic - $99.97
  • Columbia Sportswear Steens Mtn Full Zip Charcoal - $24.90
  • Anuschka Collage Art Multi Pocket Shopper Handbag
  • Minnetonka Moccasin Cally Slipper Grey Suede - $36.97
  • Crocs Islander Sport Realtree Camo Slip On - $44.90
Houser Shoes: Shipping Rates & Policies

For international shoppers, this is a bad news as Houser Shoes only ship to US based addresses. They do not ship on weekends and holidays. 

Shipping charges are calculated for your location through the FedEx service during checkout. Shipping options and prices are shown during checkout or from your shopping cart. If your order is $49.88 or more, you mat take advantage of the FREE FedEx ground shipping but this does not apply to orders going to Alaska and Hawaii. All orders are shipped using FedEx

Orders are normally shipped out the next day after the order is placed. Orders with billing address errors may be delayed until the correct information is obtained. Any delay due to natural causes, like weather disturbance, is beyond their control nor that of the courier. Delivery normally takes anywhere between 3 to 6 business days. Once your order is shipped, you will receive and email with the tracking number that you can use through the FedEx website or under your account dashboard is you have a Houser Shoes account.

Houser Shoes: Payment Methods Accepted

Houser Shoes accepts all major credit cards that carry Amex, Visa, MasterCard or Discover logo as payment for online transaction. For your security, the credit card information is subject to verification before your order is processed. Make sure that the billing address matches the one you have on the credit card.

Using a credit card for online transaction has always been a standard practice ever since. It could have been better if Houser Shoes offers other payment options like Paypal. This alternative payment option is actually more secure as there is no need for the customer to reveal the credit card information even to the merchant. Also, a lot of stores have been accepting Paypal which for more convenient especially for those who are skeptical to log their credit card details on online forms due to security threats.

Houser Shoes: Returns, Refunds & Exchange Policy

Houser Shoes values customer satisfaction the most that they are accepting reasonable returns for up to 30 days from purchase date. This allows customer to think through their purchase once they received it. All returned items must be in original condition, unworn and in the original box and/or packaging. A restocking fee of 20% is will be charged against the customer if the box has been taped or damage.

Returns can be shipped using any method more convenient for you but it is highly recommended to use an insured method as they will not be liable for any lost or damage during return transit.

Once they receive your package, it will be inspected if it meets the above criteria. The refund can take 2-10 business days before you see the funds returned to your account. Shipping and handling fees are non-refundable. Unfortunately, they do not offer exchanges for shoes bought online. If you want a shoe in another size or style, simply place a new order.

Houser Shoes: Product images & screenshots
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